AI assistants
for online
stores,
tested
before
they
go live.
We set up your assistant on the platform you already use, train it on your own policies, and test it with 60–80 real customer questions before any customer sees it.
Founding slots from the week of 19 October. Reserve now, pay nothing until work starts.
Store assistant (example)
Drawing SC-01, rev. A
- Set up on the platform you already use
- Says it's an AI from the first message
- Answers from your own policy pages
- Hands over to your team
- For
- Your store
- Drawn by
- SiteChatbots
- Checked before launch
- ChatbotCheck audit
Tested before launch
- 60–80 customer questions
- 2 rounds of fixes
- Audit report included
What we set up
An AI assistant on your site that answers customers from your own policies, and passes them to your team when a question needs a person.
Work order
Form SC-02, rev. 2026-09
Platform
The one you already use: Gorgias, Tidio, Intercom, Zendesk or Shopify Inbox.
No helpdesk or chat yet? We build a lightweight custom assistant for your site.
Trained on
Your own policies: returns, delivery, sizing and product facts.
Hand-over
A clear hand-over to your team when a question needs a person.
AI disclosure
It tells customers it's an AI.
The EU AI Act requires it for customers in the EU, and it's good practice everywhere.
Source: EU AI Act, Article 50
Tested before launch
Before go-live we run the ChatbotCheck audit: 60–80 real customer questions, checked against your own pages. We fix every wrong answer, in 2 rounds, and you receive the audit report as proof.
ChatbotCheck, our audit service: www.chatbotcheck.com
Pre-launch test
Form SC-03, rev. 2026-09
60–80 real customer questions, each checked against your own pages
| A customer asks (examples) | Checked against | Checked |
|---|---|---|
| “Can I return a sale item after 35 days?” | Your returns page | |
| “How long does delivery to Ireland take?” | Your delivery page | |
| “Does this jacket run true to size?” | Your size guide | |
| “Can I talk to a person?” | Your hand-over rules | |
| “Am I talking to a real person?” | AI disclosure |
- Round 1
- Test, then fix every wrong answer
- Round 2
- Test again, then fix what's left
- You receive
- The audit report, as proof
ChatbotCheck audit
How it works
Job schedule
Form SC-04, rev. 2026-09
About a week from the call to launch, depending on the platform.
Step 1: Call
A 15-minute call, and you send us your policy pages.
Step 2: Set-up
We set it up on your platform.
Step 3: Test and fix
We test it with 60–80 real customer questions and fix what's wrong.
Step 4: Go live
It goes live with the report. Optional: monthly Care keeps it accurate.
What it costs
Founding prices for our founding slots, which start the week of 19 October. There's no payment on this website.
Quote
Form SC-05, rev. 2026-09
Launch
- Set up on your existing platform
- Trained on your policies
- Hand-over rules and AI disclosure
- The full pre-launch audit and 2 rounds of fixes
€1,490
€2,900
Custom
- A custom assistant for stores without a helpdesk
- The same testing: the full pre-launch audit and 2 rounds of fixes
from €2,900
from €4,900
Care
- Monthly re-test
- Updates when your policies or products change
€290 a month
€490 a month
Business prices. VAT is added where applicable. Platform fees are paid directly to the platform provider.
Questions
Something else? Email mario@sitechatbots.com
Which platforms do you work with?
Gorgias, Tidio, Intercom, Zendesk and Shopify Inbox: we set the assistant up in the one you already use. No helpdesk yet? We build a lightweight custom assistant instead.
We don't have a helpdesk or chat yet. Can you still help?
Yes. We build a lightweight custom assistant for your site, trained on your policies and tested the same way. That's the Custom package.
How long does it take?
About a week from the call to launch, depending on the platform.
Who owns the assistant and the data?
You do. We work in your accounts, and we don't keep your customer data.
Will it say it's an AI?
Yes. It tells customers it's an AI assistant. The EU AI Act requires that for customers in the EU, and it's good practice everywhere.
What if it gets something wrong after launch?
Care re-tests it every month, and we update it when your policies or products change.
Why the founding price?
In exchange for a short testimonial and a case study, anonymized if you prefer.
Who's behind SiteChatbots?
Mario Corea, in Milan, who also runs ChatbotCheck, an audit service for AI chatbots.
Reserve a founding slot
Send us your store's website and the platform you use. You get a proposal and invoice before we begin, and nothing to pay until work starts.
Reservation slip
Form SC-00
- You send
- Your store's website and platform
- We send
- A proposal and invoice before we begin
- You pay
- Nothing until work starts
Or email mario@sitechatbots.com.